Author: Ihor

  • Stress-Free Cloud Migration: Creating a Cloud Readiness Assessment Plan

    Stress-Free Cloud Migration: Creating a Cloud Readiness Assessment Plan

    As more organizations see the value of scalability, agility, and security that the cloud offers, the decision to move to the cloud becomes more common. According to the latest Gartner, Inc. forecast, the worldwide end-user spending on public cloud services will grow by 23% in 2021 to a total of around $332 billion, from $270 billion in 2020.   

    But with all the popularity of the cloud, a recent survey reveals that a strategy of moving to the cloud simply for the cloud’s sake, but without a clear vision or even answering to oneself why your company or organization needs the move, is destined for a failure. But it doesn’t have to. Consider adding one small but crucial step in your cloud migration journey – cloud readiness assessment. It will help you understand where you are at on your cloud adoption and help you prepare for all the possible pitfalls on your way to the cloud.

    cloud migration journey roadmap

    What Is a Cloud Assessment?

    It’s a process a company undergoes to determine their system’s capabilities and find out whether it’s ready to migrate to the cloud. It gives the organization a clear understanding of what needs to be done and ensures a seamless move to the cloud.  

    Cloud readiness assessment encompasses the following activities:

    • Organization processes readiness. 
    • Application landscape discovery.
    • Infrastructure assessments. 
    • Security and Compliance requirements. 
    • Future scaling aspects.  

    During the assessment, an organization examines its resources and processes, as well as the current IT environment to see if it’s capable of moving to the cloud. The assessment phase also takes into consideration some security and compliance requirements for the move, as well as future scaling prospects. It provides a company with a deep analysis of the organization, finds some gaps in the infrastructure (if there are such), and answers the ultimate question – whether the whole IT infrastructure or some applications are ready to migrate.   

    An application readiness assessment is deemed the best practice and something not to be overlooked by a company that is thinking of moving its infrastructure to the cloud. The cloud migration itself is considered a substantial investment. By spending some time and money on making all the necessary preparations and creating a solid plan, the company not only makes the move smooth sailing but also reduces time and money spent on the migration process itself.   

    A Checklist for a Successful Cloud Readiness Assessment Plan for Migration 

    To make your migration to the Cloud a stress-free experience, we’ve prepared a cloud readiness assessment checklist that is a part of the cloud migration strtegy and which you need to put a check next to and your infrastructure is ready to be moved to the Cloud.   

    • Define business objectives for cloud migration and desired outcomes  

    First things first, step one on your cloud journey should be clearly defining what kind of business objectives you hope to pursue by moving to the cloud. The strategy ‘cloud for the sake of the cloud’ is doomed for failure.   
    Instead, set clear goals and outcomes that have to come out of migration. What is equally important, they need to be aligned with stakeholders to avoid any confusion and miscommunication. On top of all of this, objectives help to measure the success of your venture.   

    • Evaluate workloads  

    This stage focuses on assessing and planning the workloads to be migrated to the cloud. To get the full scope of your migration, you need to understand how many assets, such as applications and hardware appliances exist in your current environment, their dependencies and whether they are compatible with your chosen deployment model.  

    • Assess infrastructure and security requirements  

    Evaluating your IT environment and infrastructure is essential at this point. This will help you understand what part of your assets make sense to move to the cloud and what needs to stay on-prem. It is equally important to plan how your applications will be moved to the cloud as it will give you an understanding of what kind of alterations in your apps are to be made for the new architecture.   
    Another important aspect – considering your security requirements. This involves taking a closer look at government and industry regulations, checking if your cloud provider is compatible with these requirements, as well as their GDPR readiness. There might be some additional level of assessment depending on the industry you are in. For instance, for cloud adoption in healthcare, you will also need to check if the provider is also HIPAA compliant.    

    • Define technologies to be used and check if you have the right people   

    Next on the agenda to see if you are ready for the cloud migration – checking your current tech stack, architecture, and deciding on the technologies to be used. Cloud migration is a complex process that often needs to account for such factors as security requirements, sensible data, or apps that are built using somewhat outdated technologies.   
    Another thing to be factored in – whether you have enough in-house resources and if your IT team has enough skills. It goes without saying that to ensure a stress-free migration that effectively uses your time and budget, you need the right skillset. The inexperienced team may cause delays and will need some educating. If there’s a lack of in-house experts, it makes sense to invite external specialists to fill the gaps and handle the job professionally.   

    • Establish cloud operating model  

    Moving to the cloud is also a good opportunity to reconsider your operating models for technology systems. So, before you start deployment of your cloud architecture, it’s important to have a clear understanding of how you want to operate in the cloud, what are your organization’s strategic objectives, governance risks, and compliance. Based on that you can define your cloud operating model and your cloud provider can provide architecture and implementation options for supporting your operating model.   

    • Make inventory and gap analysis of current IT infrastructure   

    It includes the evaluation of infrastructure, network, database evaluation. Google’s Cloud Architecture Center suggests that the detailed inventory should include the dependencies of each app and other components, services that support your infrastructure, servers, and physical appliances (network devices, firewalls, and other hardware). The information gathered on each item at this stage has to include source code location, deployment method, network restrictions or security requirements, and licensing requirements.  

    • Run time & budget estimation   

    Another important step – overviewing your budget and setting time estimates you want to meet. Start with a calculation of the total cost of ownership. The estimation should include both the cost of migration and cloud operations that will follow. Calculation of TCO is important if you want to meet your budget.   
    Your budget might vary depending on the various aspects such as the size of your assets and some additional expenses, for instance, license costs, additional hardware expenses, etc.   

    The “lift and shift” or “rehosting” approach to cloud migration is considered the relatively fast and inexpensive way of adopting cloud. With this strategy, the exact copy of an app or workload is migrated from one IT environment (on-premise) to another (public or private cloud). As it doesn’t involve any changes to application architecture, and practically, or sometimes no changes to application code, “lift and shift” offers a faster and less cost and effort-consuming way of migration.  
    Another approach – “big bang”. As the name suggests, it involves migrating all the systems and services at the same time by immediately switching from one environment to another. This strategy works well for the smaller environment and saves cost and resources. However, with numerous systems and databases, the “big bang” might be challenging.   

    • Draw a dependency map  

    No cloud readiness assessment checklist will be complete without making a full account of what servers are used to run applications and assessing the levels of complexity of each application and infrastructure. By creating a dependency map, you can then categorize them by priority or complexity of migration.   

    • Run tests  

    And lastly, don’t forget about testing. Several tests should be done on application migration as well as data in a cloud-hosted staging environment. On top of that, you should always have a disaster recovery plan in case of any unforeseen issues that might delay your migration. Have a backup plan ready and always make backups of all data and applications so that you won’t be forced to go on with the migration if the issue arises.  
    Cloud migration can be daunting, to make it a stress-free experience, make sure you have a cloud readiness assessment checklist in place. It will prepare you for the unexpected and help you avoid bumps on your road or holes in your budget. Our team of dedicated professionals can help you create a thorough application assessment for cloud migration and consequently, turn your cloud adoption into smooth sailing.   

    FAQ on Stress-Free Cloud Migration

  • Symphony Solutions Among Finalists in App Developer Awards 2021

    Symphony Solutions Among Finalists in App Developer Awards 2021

    Just last week, on July 19th, Symphony Solutions was announced among the finalists in the App Developer Awards 2021 in the category for Best Health App Development Project.

    Symphony Solutions entered the App Developer Awards 2021 with their most challenging and ambitious project, the health application for rapid COVID testing developed for SpoedTestCorona. Symphony Solutions is a leading provider of Cloud and Agile transformation services in a broad range of industries, such as healthcare, eLearning, gaming and betting, retail and more. The SpoedTestCorona project attests to the excellence of the company’s top experts, who have delivered the MVP in a record two and a half weeks.

    The winners will be determined by an independent panel of expert judges and announced at the online awards ceremony on July 29th, 2021, which will be held via Zoom and live broadcast to Youtube and Facebook.

    About App Developer Awards

    The App Developer Awards are an annual event in the global app development industry hosted by the App Promotion Summit to recognize and celebrate the world’s leading app developers, development teams and agencies. It promotes excellence, creativity and innovation in its efforts to discover the best tech solutions.

  • Symphony Solutions to Take Part in ICE CONNECT Virtual Summit, North America

    Symphony Solutions to Take Part in ICE CONNECT Virtual Summit, North America

    Symphony Solutions, a premier IT provider for iGaming companies, will attend ICE CONNECT Virtual Summit Summer 2021, the North American division running from June 28th till July 2nd.

    Symphony, who has recently been short-listed for the EGR B2B Award 2021 in the IT Supplier category, is planning to schedule some one-on-one meetings with iGaming executives to discuss how they can leverage technologies, such as Cloud solutions, to facilitate their business growth.  

    ICE CONNECT has been transforming the gaming landscape for quite some time. After over a hundred offline summits the event, to protect its participants during the pandemic, has gone online. The five-day summit will include talks delivered by industry’s leader. It will cover various topics, such as tracking consumer trends and player behavior, ways of innovating the payments process in the age of cryptocurrency, the evolutions of e-sports, and many other. Another part of the summit – 30-minute one-on-one meetings, tailored to focus on solving a specific problem. 

    Join us during the event to discuss possible partnership, learn more about our extensive iGaming expertise or how we can help you implement your Cloud strategy or make Agile your company’s mindset.  

    About ICE CONNECT Virtual Summit Summer 2021, North America

    ICE CONNECT Virtual Summit, North America points a laser focus on partnering influential decision-makers with leading suppliers. The event is invitation-only for decision makers across all industry sectors in land-based and online gaming. It caters to specific challenges of its attendees and creates a community of leaders driving progress in the iGaming field. It’s the only online event customized to help participants with their challenges, as well as learn from industry veterans and connect to the solutions needed. 

  • Custom LMS Development: Why to Invest and Key Features to Have

    Custom LMS Development: Why to Invest and Key Features to Have

    With online learning becoming more relevant than ever, many companies jump on the opportunity to introduce a new way of upskilling their employees while maintaining the remote mode of work. You may say that alright, you know all about it. After all, everyone is using Zoom for everything right now. However, this goes beyond Zoom which can’t realistically provide the proper functionality to create a full-fledged learning environment and give the students or employees the experience of in-person learning. What you really need is a learning management system, or LMS for short.

    Learning management systems aren’t a completely new concept, they have been around for a while as facilitation for online learning. As eLearning has been gaining in popularity over the decade, they are being used alongside regular classes in educational institutions or for in-company training. Moreover, using these specialized systems has long been common in the niche for self-education and life-long learning. The tendency is going to continue as the share of eLearning grows by 10% annually and is expected to reach over $25bln by 2025.

    eLearning industry growth statistіcs 2020-2025

    Benefits of having an LMS for your business

    LMS creates a multifaceted learning environment that facilitates the employees in their journey from providing the learning materials to testing and evaluation of retained knowledge. A system as such can be used for a multitude of purposes in an organization: employee onboarding, personnel or customer training, compliance and security awareness training, reskilling, certification training. 

    It’s an interactive online portal that recreates the learning experience with many additional perks, like 24/7 availability and the possibility to learn on the go. Moreover, an LMS may provide advanced features and functionality to enhance the learning process and help develop new skills and retain knowledge. A properly developed LMS system allows providing the learning experience akin to that of a classroom at a fraction of the cost. 

    So, the main benefits of using an LMS for your organization would be as follows: 

    • Time-efficiency that benefits both the employees and the company. 
    • It saves the company costs in the long run. 
    • The system is easy to update and scale
    • Improves team performance and increases knowledge retention. 
    • Learning is targeted and therefore more efficient, meaning that your team gets the skills that they actually need. 
    • May be used both internally or offered as a service. As in case of our client, Intuition, creating an LMS helped them grow client base and increase revenue.

    Must-have custom LMS features 

    When developing a custom LMS, some features will be common for all systems, as there are many functionalities that are considered a must-have, so they will surely be of use for different business verticals when delivering training and courses. Let’s look at some of the must-have features that a developer should consider when creating a learning management system. 

    Cross-platform accessibility 

    Cross-platform accessibility allows for users to access the LMS on any device, no matter the software platform or operating system. For example, this means that the mobile version of the learning app should be available for both Android and iOS. If the LMS is web-based, you want it to be compatible with most browsers, like Chrome, Opera, Safari, etc. 

    Intuitive UI

    Intuitive UI is a must-have as it helps the user to quickly get familiar with the functionality of the learning management system. You want the user to actually learn rather than try to figure out how to access the learning material or take a test. A UI should be simple, visual and intuitive. 

    That means building a system that is easy to download on any operating system, as well as supports a stress-free startup process. In fact, if possible, users should be able to log in with one tap, whether with a one-time password (OTP) or a biometric verification system for advanced security.  Moreover, the system should be reliable and glitch-free once users are logged in. 

    Admin dashboard

    Admin dashboard that provides automation of basic functions where possible so that admins don’t have to spend time on mundane tasks like enrolling users into a course, making reports, any bulk actions, etc. 

    Real-time insights into such areas ensure that employees truly benefit from the learning programs in place. For instance, an admin can access a user’s panel once they notice an irregular pattern in their normal learning behavior. This could help a business know whether it needs to enhance its experience so that users can resume their normal learning patterns, or even perform better.

    Personalized learning roadmap

    Personalized learning roadmap to track the learning process, obtained certifications, skill level. This should be individual for each student. With the help of AI technologies you can go far with personalizing the learning experience. 

    Course content and catalogue management

    Course content and catalogue management. Create a marketplace where the users can browse the available courses, filter to their preferences, and choose what courses they want to enroll to. Likewise, the mentor should be able to add and edit courses, manage the materials, have access to the work submitted by users for review, etc. 

    Compliance with standards and specifications

    Compliance with standards and specifications. These are technical standards and specifications for eLearning software (e.g., SCORM,  AICC, WCAG, xAPI (Tin-Can), IMS). They allow creating learning content that is compliant with different eLearning software products. You’ll need to comply with these, if you want to introduce outsourced learning materials into your LMS, or decide to monetize your LMS by offering your courses to other companies. 

    Other standards and specifications that a custom LMS solution should comply with include: 

    • General Data Protection Regulation in the EU 
    • Section 508 of the Rehabilitation Act of 1973 in the US 
    • Web Content Accessibility Guidelines (WCAG) 
    • The Americans with Disabilities Act (ADA) 

    Licensing and certifications

    Licensing and certifications. Certification management feature in an LMS allows the users to get proper accreditation for their accomplishments. If you ever consider providing your LMS to other companies, this feature can become a strong selling point. 

    Gamification

    Gamification – point system, badges and prices, levels to make the learning experience more game-like and stimulating. As an element of gamification, the learner could track their progress and celebrate achievements on the way. 

    gamification in elearning software

    Accessible for mobile devices.

    Accessible for mobile devices. Mobile learning is the talk of the town with people often having to learn on the go and always having the learning materials at hand. As you sneak out minutes out of your busy work day to study, you’ll want to have the learning platform as easily accessible as possible. 

    Take custom LMS 365 as an example, which allows users to deploy it in the cloud or on-premise via mobile apps for both iOS and android platforms. 

    Moreover, it will help if you introduce offline capabilities to enhance the experience of the learners even if they don’t have access to a reliable internet connection. LMS 365 users can simply log into the system and browse an extensive catalog of readily available offline learning materials. 

    Microlearning

    Microlearning is another idea that can be implemented in a LMS for quick learning at the point of need but it may not necessarily be regarded as a must-have. 

    Analytics and reporting

    Analytics and reporting, tracking metrics and learner activity, how it impacts the organization.

    Socializing and group activities

    Socializing and group activities. This can be both formal and informal, discussion forums, mentorship programs, tools for collaborations on the platform. Another way to make the learning experience more social would be to integrate social media apps into the platform, like, for example, allow users to share their achievements and badges on their social media accounts. Instant messaging, chats, and calls are another way to make the platform more interactive. These can be used both as an element of learning and for interpersonal communication for users and mentors. 

    Branding

    Branding. You can create a unique platform with distinct branding, something that makes you recognizable and lets you stand out. 

    Globalization

    Globalization. With an LMS you can learn from anywhere and at any time. To make it even more accessible and expand globally, consider adding language localization, global payment gateways for e-commerce, etc. 

    languages studing app interface

    Third-party integration

    Third-party integration may enhance the overall learning experience of the user. Consider creating a platform that can be integrated with other plugins, tools, or platforms (e.g., videoconference tools, SSO, API and plugins, CRM, e-commerce, calendar integration, etc.). 

    LMS software development process 

    Now that you know what enterprise LMS stands for and why you need one, you can proceed with designing and developing a learning management system for your company or organization. Generally, the process doesn’t drastically differ from that of any other software development. The LMS development comprises the following steps: 

    • Market research is a step that cannot be overlooked if you want to create something that will be relevant to the current eLearning industry. You don’t want to reinvent the wheel or use methodologies and tools that have become obsolete. That’s why market research is important to discover what products and tools are available and what you can use to your benefit. There may already be easier ways and better solutions that you can apply to your product. Or research what is presented on the market to get even better ideas, deliver more efficient product and become the innovator in the eLearning niche. Then again, if you ever decide to roll out your LMS as a product or service that you offer to customers, you want it to be competitive. That’s why market research is so essential.  
    • Assessment and estimation is a necessary preparation step before you start building anything. As an LMS can become a complex and scalable project, there are many aspects of it to account for, going beyond budget and deadlines. Proper assessment and estimation is a must. 
    • Requirements gathering comes as the next essential stage for any project. It determines what next steps you’ll have to take in the development process. As you’ll be investing time and money in learning management system development, you also need to account for your budget and deadlines. Fleshing out the idea and gathering all the requirements helps with planning and setting milestones for the development team. Later on the requirements can be adjusted, but this first step is still important and can’t be skipped. 
    • Choosing a tech stack based on requirements comes as the next step in the development process. Tech stack consists of front-end, back-end parts and additional technologies you might consider to integrate into your eLearning platform. Many technicalities need to be considered here, as you’ll be working with data storages, large amounts of data, and sensitive information. 

    Front-end. The popular options for web development in the eLearning industry are web  frameworks, such as AngularJS, ReactJS, Laravel. 

    Back-end. Speaking about the backend of your LMS platform, the best-choice solution is  cloud architecture, namely serverless, as it offers a vast range of benefits: pay-as-you-go,  easier maintainability and scalability, security at scale. It’s a proven versatile solution with  decreased TTM and improved latency and geolocation. The most popular public cloud  provider that you can choose from are Amazon Web Services (AWS), Google Cloud,  Microsoft Azure and others, that may suit the main part of requirements for eLearning  software development on cloud. 
    But in case that databases of cloud providers don’t suit your requirements, then you can  choose a dedicated database instance. When choosing it, it is very important to consider the  type and volume of data stored and other mandatory requirements for the system, such as  performance, security, the cost of storage, etc. There are relational, hierarchical, network,  object-oriented, graph, ER model, document and key-value databases. The choice, as you  can see, is not as simple as it seems at first glance. 

    Additional technologies. As your LMS evolves, you might want to introduce more complex  features: 
    – AR/VR integration introduced into your app can be the gamification element in eLearning to make the studying experience much more engaging.  
    – AI personalization and ML algorithms collect and use data to improve the eLearning experience of the user and create a custom learning environment. 

    All these require custom front-end and back-end infrastructure development for sure, but rewards with cutting-edge user experience. 

    • Prototyping and wireframing. Next, when you’re done with choosing the tech stack and have all the requirements prepared for your eLearning platform development, it’s time to proceed with prototyping and wireframing. LMS platforms may be content heavy and provide many different functionalities which inevitably renders them complex. Wireframing helps create the screen blueprint, which means structuring and laying out all the content and functionality. And a prototype is essentially an advanced wireframe which is visual and interactive. 

    Still in the initial stages of the SDLC, after the prototyping is done, you will want to create an MVP which is the very first usable example of software that you will get in the course of your project. A minimum viable product, or MVP,  has some minimum set of features that makes it something that can already be used and tested by the actual user, for whom the LMS is intended. It can show you if your idea is foolproof and if you are ready to move onto UI and full development. 

    • UI/UX is immensely important when it comes to how to create an LMS website or app that’s engaging and interactive. The learning experience that you provide should capture the interest of the users and have them coming back for more. The LMS platform should be easy enough to use and provide the kind of experience that is both educational and entertaining. This is why gamification and socializing are now often considered must-have features for LMS. 
    • Development is when you do all the coding and create all parts of the LMS. The development team meticulously goes through the list of features that you want your platform to have and does all the programming. 
    • Testing is another important part of the SDLC. As you are working on development, adding new features and functionality, you need to make sure that it’s working in accordance to requirements. You want your product to be bug free and do what it’s supposed to be doing. Apart from that, you also need to test all the content and visuals, compliances, compatibility. Then, whenever you make a change or add something new, you need to run regression testing to see that you haven’t broken anything. So make sure to implement QA practices and expect it to be an integral part of your process right up until the launch of the LMS. 
    • Deployment is making your software system or application available to the user. When it’s running mostly bug-free and has all the necessary functionality to provide the proper experience to the user. After you have launched your product, deployment can happen as often as every two weeks, when you roll out new features, bug-fixes, or improvements. 
    • Maintenance and updates follow the project for as long as its viable and marketable. This is not just about fixing whatever gets broken. As the time passes, there will be new advancements in technologies that you may want to implement for your LMS. It’s not likely that a product like an LMS can be done and over with, which stems from the specifics of the eLearning industry. Also, at some point, you may want to scale the project and so it will need adjustments and revamping. In this regard, you may want to opt for managed services for your product where your development service provider carries on maintaining your LMS for as long as you need it.  

    As an LMS is developed in an Agile SDLC, this tends to be an iterative process and loops on the development-testing-deployment steps whenever a new functionality or feature is introduced. This allows the development team to make sure that the system works in its entirety and provides the proper functionality to the admin and users. 

    custom learning management software development process

    Implementing Agile practices when developing an LMS, such as continuous improvement of the product and frequent releases, is crucial to the integrity of the eLearning system as it cannot be built start-to-finish in one go. That would go against what learning stands for in its essence. An LMS evolves with time and needs to keep up with the outside world, reflecting its changes and new findings. Otherwise, it would become obsolete in a couple of months if not weeks. As the world is overloaded with information and knowledge is the force that drives progress, if anything, a product that serves to provide this knowledge should always strive to remain relevant and provide proper information and resources. 

    The cost of building an LMS 

    The budget you may require to build a custom LMS varies depending on the scope of features that you want to have, what tools you choose, are you intending to scale it up in the future, etc. Generally, when discussing costs of development, you need to ask yourself a few questions. 

    • Is it going to be local or cloud? 
    • What is the expected load on the system? 
    • What is the scope of work? 
    • Will you need to scale up in the foreseeable future? 
    • Will it require continuous maintenance? 

    Depending on these aspects and more, the cost of building a custom learning management system may start at $5000 for an MVP and go as high as $50,000. Then you may also need to pay extra for any additional features that you want to add later on, and of course there’s the fee for maintenance and continuous support. 

    With online learning trending it has all the potential to become an integral part of our life. Symphony Solutions is specializing in custom software development and has experience in building eLearning platforms for our clients. 

    FAQ on custom LMS development

    Custom LMS Benefits Vs. SaaS LMS 

    Custom LMS SaaS LMS 
    High investment cost but with a better ROI Relatively affordable 
    Easy accessibility Can be accessed from any device 
    Scalable, depending on business needs Infinite scalability 
    Integration with third-party systems Integration with third-party systems 
    Better security by the in-house development team Greater flexibility in the cloud 
    Takes time but is worth it in the long haul Easy to get started with 
    Automated maintenance Contract-based maintenance and updates  
    Own LMS as a product Own LMS as a service 
  • A Webinar on Leveraging Cloud Native Technologies in Healthcare: An Overview

    A Webinar on Leveraging Cloud Native Technologies in Healthcare: An Overview

    Symphony Solutions partnered with one of its clients, Spoedtestcorona to host a healthcare webinar dedicated to discussing the best ways to gain maximum benefits from Cloud native technologies in healthcare sector, especially when faced with an urgent social needs and strict deadlines.  

    As a leading Cloud solutions provider, Symphony set down with the founder and CEO of Spoedtestcorona, Jeroen de Jong to share their experience of building a solution faster, in a cost-effective and scalable way, safe in the knowledge that their patients’ data is secured and protected.   

    The webinar mainly focused on the challenges Spoedtestcorona had to overcome when faced with the task to bring a cross-platform web application for Covid-19 rapid testing on the market in two weeks. The discussion was led by the healthcare and cloud solutions experts: 

    • Jeroen de Jong, Founder and CEO of Spoedtestcorona Nederland 
    • Oleg Chekan, Service Delivery Manager and Cloud Solution Architect at Symphony Solutions 

    Making Covid-19 testing affordable and accessible 

    Spoedtestcorona project kicked off in the beginning of October. Back then the main issue in the Netherlands with the rapid testing was that it was too expensive and cost around 150-250 euro. The first thing to do was investigating the market to see if the testing could be made more affordable. Then the company partnered with Symphony to introduce technologies, digitalize the whole experience of getting tested and make it more automated.   

    In a very short period, 2 weeks, MVP was ready.  For the get go, Spoedtestcorona started with a partnership with Van der Valk, the largest Dutch hospitality chain. They are providing the locations for testing facilities. At the start there was one and there are around 13 locations.  

    The success of the project was further proven when in the beginning of 2021 Spoedtestcorona was contacted by the people from the Dutch government, namely the education department. They requested a pilot for secondary schools where students were tested in a targeted manner. The project is aimed to show whether testing is effective in combating the number of infections. Later on, they also started a project at primary schools.  

    Overcoming business challenges and key success factors 

    business challenges overview

    One of the biggest challenges to overcome was a very short time to market, there was a need of a quick possibility to scale, and, government’s security demands to consider, because of the cases of data leaks of some other companies.  

    The key factors that contributed to the success were: 

    • Pricing. The company aimed to give the best service for the most competitive price. Soon after Spoedtestcorona entered the market, competitors dropped their price. 
    • Cooperation with van der Valk. An opportunity to start testing streets at Van der Valk meant having a good ambassador there as well as scaling up the locations. 
    • Making a positive impact. In the state of a global pandemic,  contributing to the general situation was an important factor. That’s why Spoedtestcorona also offered free tests for non-profit organisations. 
    • Proactive approach. The founder, Jeroen de Jong sent out letters to Ministry not expecting their reply. But with luck, eventually it came to the right person which resulted in the cooperation with the Dutch Government.  
    • Flexibility. In a crisis mode you can’t act differently because you will miss out on opportunities. A lot of investment was put in the platform and processes to make the success happen. 

    Building a solution in two weeks: some technical challenges  

    technology challenges

    The initial challenge was to come up with the solution very quickly. By its design, Spoedtestcorona was created to help combat the global pandemic, so the team had to respond to the urgent client’s need to roll out the system as fast as possible. 

    But to build something quickly, you have to think where you can borrow some of the code, use third party solution, open source or look for some other options how to develop everything yourself. But obviously, building something in a couple of weeks or creating a new team from scratch that will be delivering the solution is quite a big challenge to take on.  

    Another challenge was supplying an ability to react and adapt to the changes in the scope which were happening every day at the beginning of the project. And to respond quickly to these changes and priorities.  

    Another important challenge to consider that from the beginning was the fact that the client is dealing with the data of EU citizens, with data connected to their health which is a subject of strict regulations. That’s why making sure that the system to be designed and components to be used will deal with data properly, in a safe and secure way, with built-in encryption. Also, to make sure that data will remain locked within the system and will not leak outside.  

    approaches for development

    To get the application delivered in record short time, the team reduced the scope of work as much as possible to limit the amount that had to be done. Since the idea was to build a custom solution, the focus was on the business process that had to be supported for Spoedtestcorona. The business process was decomposed into user stories, focused on the user experience and service design. Another solution was to build PoCs quickly and follow the fail-fast approach where the devolvement team was producing extremely easy and fast to deliver prototypes tested and confirmed with the client and received feedback rather than generating ideas that would not work.  

    Moving forward, the team followed lean and MVP approach where they were building only features that were vital for business to run and collected feedback every day to focus the efforts on things that were needed most. This allowed to compromise on the scope at the very beginning and deliver essential functionality by the time it was needed.  

    Using this approach, the team was capable to achieve about 40 releases which had been done in the last half a year. With about half made in the first months. 

    Delivering all the necessary capabilities when others in the industry have struggled 

    To succeed where others have failed, it was equally important to make the right technology choices. That’s why the decision was made to go with the FaaS solution where you can borrow as much as possible of the functionality from the ready to use cloud native services and use them as building blocks to build your own solution. This allowed developers to focus on business logic implementation rather than working on infrastructure and building boilerplate code which would support all the needs.  

    So instead, from the very beginning they were focused on delivery of the business logic and all the complexity for the classic tasks such as infrastructure provisioning, user authentication, multifactor authentication, sending email and SMS notifications, or making sure all the data is encrypted falls on the shoulders of the Cloud provider. The only thing left to do was put them together in the proper way.  

    Symphony in-house expertise allowed to accomplish that and as AWS partners, the team was able to come up with the solution quickly with proper services used. This allowed to save a lot of time on preparing first demo solution. 

    Choosing the right tech stack had numerous benefits. From the business perspective this meant: 

    • Readiness to scale on the country level.
    • Remote diagnosis functionality, which sufficiently cut costs for the end user and meant that the company could process more tests.

    From the technological perspective, the main benefits were: 

    • Pay as you go that required no upfront investment into infrastructure.
    • Enterprise grade security, performance and reliability built-in in the infrastructure.
    • Compliance with the standards like GDPR, HIPPA/HITECH etc. 

    Innovative solutions and future plans 

    The most challenging and interesting part of the whole project was that there was an unusual problem to solve – to enable remote access to the test facility but make sure that the doctors would be able to make diagnosis in the asynchronous way. Of course, the easy way out would be installing web cameras and stream video from the test lab to doctors but it would not have been convenient and still doctors would have had to check things in real-time.  

    So instead, within our healthcare software development expertise, Symphony Solutions team has implemented the solution that allowed capturing the state of the test at the required time intervals as per testing process and to securely store this data and make it available for doctors located remotely to diagnose it.  

    To achieve this, they have conducted PoC research where two different solutions had been tested, one which was hardware based using IoT technologies and second one software based which could be installed on any mobile device. 

     Eventually, when the design had been completed, they were able to quickly identify which solution worked better in the environment. They went with the software-based solution that was mobile and fast to rollout which was especially important for Spoedtestcorona.  

    As for the future of the project, the two important directions it is planning to take is further security hardening and making sure that it goes even beyond security requirements presented by the government or other partners. Which means implementing even better security where the access to the system will be managed both on a device level and on user level to make sure data leakage even in the light of our system getting compromised is still impossible. Another important plan is creating SaaS mode and giving the possibility to run multi-tenancy in the system so anyone else can instantly connect to the system and use it for their benefits. 

    Key takeaways  

    In the face of an urgent social need, especially when the wellbeing of humans is at stake, which is often the case in the healthcare industry, you need to react quickly. Cloud native development can become your reliable technical partner that can not only bring innovation and rethink some standard approaches but also help you achieve your goals faster, in a cost-effective and scalable way, safe in the knowledge that your patients’ data is secured and protected. 

    To leverage the full capability of cloud computing in healthcare, here are some of the most important lessons to learn from Spoedtestcorona’s experience: 

    • Focus on the business process.
    • Cloud native services are ready to use building blocks for any application.
    • Put infrastructure maintenance, security, and performance requirements on shoulders of cloud provider. 
  • Symphony Solutions Shortlisted for EGR B2B Awards 2021

    Symphony Solutions Shortlisted for EGR B2B Awards 2021

    We are excited to share the news that Symphony Solutions made the shortlist for the EGR B2B Award 2021 in the IT Supplier category. 

    Symphony Solutions is a premier provider of custom iGaming, Cloud and Agile transformation solutions. 

    Over the last year, we have faced the adversities of the global health crisis yet continued to grow as a company, nurture strong relationships with our clients, and push forward with groundbreaking projects and innovations. And now we are celebrating a recognition of these accomplishments in a nomination for the most prestigious award in the iGaming sector. 

    This year, we have a tough competition of over 230 B2B companies in the online gaming industry. Staggering 700 entries were submitted for the award making it a record number of entries this year. 

    The Awards ceremony is set to take place on July 6-7, 2021, in London, UK.  

    About EGR Global 

    EGR Global (eGaming Review) is a leading B2B publisher and global membership networking group that connects experts from the online gaming and gambling industry. EGR Global features on their platform exclusive news, expert commentary and insights from leaders in the sector. EGR Global annually hosts the most prestigious Awards for B2B companies in the iGaming industry. 

    EGR B2B Awards celebrate the very best of the service providers in iGaming. The nominees compete in 39 categories with four new categories introduced just this year. A team of independent judges is selected, each assigned to a specific market sector aligned to their expertise in a way to avoid a conflict of interests and create a selection process that is objective and unbiased. 

  • Leading SAFe® 5.0 Certification Training in Antwerp

    Leading SAFe® 5.0 Certification Training in Antwerp

    About

    The Scaled Agile Framework is the most widely adopted enterprise Agile approach in the world. Leading SAFe has become the benchmark for Lean-Agile enterprises as it provides a valid, reliable, and consistent method of evaluating SAFe skills, knowledge, and mindset. SAFe Agilist (SA) certified professionals are recognized globally for their skillsets to support the successful transformation of organizations into Lean-Agile enterprise.

    SA SAFe certification

    Attending the class prepares individuals to take the exam and become a Сertified SAFe® Agilist (SA)

    Who will benefit

    • Executives.
    • Managers.
    • Consultants.
    • Business Analysts.
    • Product Managers.
    • Scrum Masters.
    • Change agents, involved in Agile transformation processes at scaled enterprises.
    • Solution or System Architects.
    • Project Leaders.
    • Agile Coaches.

    Topics covered

    • Thrive in the Digital Age with Business Agility.
    • Become a Lean-Agile Leader.
    • Establish Team and Technical Agility.
    • Build Solutions with Agile Product Delivery.
    • Explore Lean Portfolio Management.

    Learning Goals

    • Lead the transformation to Business Agility with SAFe.
    • Become a Lean-Agile Leader.
    • Enable Agile Product Delivery.
    • Understand customer needs with Design Thinking.
    • Implement Lean Portfolio Management.

    Event description

    When

    March 18-19, 2020

    Where

    Antwerp, Belgium

    Price

    EUR 999

    Ksenia

    KSENIYA KOBRYN

    Chief Operating Officer at Symphony Solutions, Founder of Agile Space Educational Platform

    Experienced Office Head with a demonstrated history of working in the computer software industry. Ksenia has a strong practical experience in Agile Transformation implementation in IT-organizations. Certified Scrum Professional, SAFe® 5.0 Program Consultant, ICAgile Authorized Instructor and Kanban Practitioner. Provides trainings and coaching sessions for development teams, stakeholders in Ukraine, Poland, Macedonia, UK, Malta, Switzerland, the Netherlands.

  • First in Ukraine SAFe Partner

    First in Ukraine SAFe Partner

    Symphony Solutions, a leading Cloud solutions and Agile Transformation company is proud to announce that it has joined the network of Scaled Agile partners as a Bronze Transformation Partner. The SAFe partnership represents the company’s significant experience in helping companies implement agile practices across their organizations.  

    Scaled Agile Transformation Partner recognizes the company as being able to help their clients achieve agility and business velocity by Introducing lean and agile principles. As a SAFe partner, a company also gains access to the Scaled Agile Framework ® intellectual property, toolkits, and downloads to assist with their agile implementation work.  

    As an Agile Transformation company, Symphony Solutions has already helped numerous clients improve their business processes, employee productivity and engagement. By leveraging the latest agile practices, the company offers a full spectrum of Agile Transformation services: from initial Agile Assessment to Agile Implementation, as well as services directed at guiding the client’s journey by facilitating them with Agile training and certification or Agile coaching and consultancy.

    “Becoming a partner with SAFe is an important step for Symphony Solutions. What makes us especially proud is that we are the first SAFe partner in Ukraine. It proves our commitment to master the level of services we offer and our dedication to clients’ success on their Agile journey”,

    Kseniya Kobryn, Chief Agile Officer at Symphony Solutions.

    About Scaled Agile, Inc. 

    Scaled Agile, Inc., is the provider of SAFe® (Scaled Agile Framework), the world’s leading framework for business agility. The company’s mission is to help enterprises achieve the capabilities, culture and business benefits that the successful implementation of scaled Lean and Agile practices can provide. To achieve this, Scaled Agile provides consulting, training, certification and process tooling based on the Scaled Agile Framework, a proven, publicly facing knowledge base of effective practices for agile adoption at enterprise scale.

  • Symphony Solutions to Participate and Carry Out Agile Consultation Sessions at iGB Affiliate London

    Symphony Solutions to Participate and Carry Out Agile Consultation Sessions at iGB Affiliate London

    Symphony Solutions team is set to participate and give consultations on Agile transformation at iGB Affiliate London, the world’s largest iGaming affiliate event that takes place at ExCeL London, UK from Wednesday 5 to Saturday 8 February 2020.  

    The affiliate summit London will gather over 5,000 attendees and 50+ speakers from 91 countries. Its main goal is to bring together the biggest iGaming enthusiasts and help them learn from the best domain experts and speakers, as well as discuss the latest industry developments. It is a perfect networking event and a place to get important insights for business and personal development.  

    During the affiliate summit the Chief Agile Officer at Symphony Solutions, Ksenia Kobryn will be carrying out a series of 20-minute 1:1 sessions to help decision-makers understand how their organizations can benefit from adopting Agile transformation mindset or overcome some of the most common business stumbling blocks like problems with prioritizing work, delivery or communication. Some of the topics to be covered during these sessions include Lean-Agile for small businesses, feature teams and how to overcome some of their challenges, prioritizing work, DevOps & CI/CD as a key part of digital transformation, and how Service Design facilitates innovation and growth.  

    “Agile has long passed beyond IT and software development. It can help you future-proof your organization, ensure that your team can quickly adapt and deliver value, and enable businesses to introduce continuous innovation. We are happy to share our years of Agile knowledge and expertise at the event and help businesses see how Agile transformation can aid them shape the next generation of the workforce”

    says Ksenia Kobryn, Chief Agile Officer at Symphony Solutions.

    You can book a meeting with Symphony Solutions Chief Agile Officer to get a consultation or come find the company at ExCeL London, Stand #MR13.  

    About iGB Affiliate London 

    iGB Affiliate organizes the biggest and one of the most successful events for affiliates in the iGaming industry. Their latest event iGB Affiliate London is set to take place at ExCeL London, UK from Wednesday 5 to Saturday 8 February 2020.  

    iGB Affiliate London is the world’s largest iGaming Affiliate event and community. The event is the place to learn about the latest updates and insights on regulation in the industry, as well as new markets or products across gaming sectors. iGB London gives the perfect opportunity not only to learn, debate but also connect with a large pool of industry specialists. 

    For more information visit IGB Affiliate London 2020 page. 

  • “Write Code Like Music” Welcome to Symphony Solutions

    “Write Code Like Music” Welcome to Symphony Solutions

    Symphony Solutions, the Cloud Transformation company headquartered in The Netherlands, launched a new b2b website in response to a growing international need for increased relevance to current and potential clients.

    This website shows new branding, which puts a re-designed face on a 10-year-old company, whose origins and ethic stem from the intrinsic link between coding and music. Both are precise and mathematical, creative and systematic.

    “For me, the difference between a good performance and a great performance by a Symphony Orchestra is the passion of the musicians. Just being technically perfect is not enough. I think the same is true when developing IT solutions, hence the line, “Write Code like Music.”

    THEO SCHNITFINK, FOUNDER OF SYMPHONY SOLUTIONS
    Symphony Solutions Digital Services

    The link behind the computer and the musical instrument is the person making them come alive. The branding shows bold-colored abstract musical notes and code symbols wafting on a musical scale in the warm embrace of the people who create them. While many esteemed companies choose cool colors with robotic futuristic images, Symphony Solutions emphasizes the warmth and human element to reflect the culture they so carefully cultivate.

    “We used careful research over a year’s time among internal and external developers, as well as clients, to make sure the branding was on target. We have sound reason to believe that the new branding blends our unique free and welcoming spirit with the creativity and precision of music and coding that our clients have come to respect.”

    CMO Valentina Synenka
  • Symphony Solutions Among the 20 Most Promising DevOps Solution Providers of 2019

    Symphony Solutions Among the 20 Most Promising DevOps Solution Providers of 2019

    Symphony Solutions is honored to be included in the CIO Review magazine “20 Most Promising DevOps Solution Providers of 2019”.

    The determination of the solution providers included careful reviews of all the nominations received. Apart from the information seized from the nominated companies, independent research was conducted on a shortlist of all the companies. The shortlisted companies were then taken up by a distinguished panel comprised of CEOs, CIOs, VCs and analysts, including the CIOReview editorial board that decided the final 20 Most Promising DevOps Solution Providers.

    The introduction of DevOps methodology in the IT paradigm has led to enhanced collaboration between software development and operations teams, enabling them to reach higher levels of productivity.

    However, effective implementation of DevOps approach requires using the right set of tools that supports high-speed development and deployment of solutions. This is where Symphony Solutions comes to the rescue and helps organizations adopt DevOps methodologies, according to their specific needs.

    Headquartered in Amsterdam, with delivery centers in 5 locations, Symphony Solutions’ objective is simple: to ensure that their clients can rapidly and reliably develop high-quality software solutions.

    Despite its extensive service portfolio, which separates the company from the competition is its approach in the way they conduct business. Symphony Solutions forms reliable partnerships with clients to help them achieve success and does not focus on short-term projects. Perhaps that is why they have never lost a client.

  • Clutch Names Symphony Solutions as a Top Software Developer

    Clutch Names Symphony Solutions as a Top Software Developer

    Symphony Solutions recently celebrated 10 years in business, opening its doors in December 2008 with a few developers and one client, and growing to nearly 600 people today.

    Headquartered in Amsterdam, we have delivery centers in 5 locations. Our specialties are Lean Agile and Cloud engineering, though our core competencies cover those inherent to custom software development.

    True to our name, Symphony Solutions, our primary purpose is to create smooth, precise, and harmonious solutions for our valued clients.

    Clutch recognizes Symphony Solutions as Top Software Developer

    It was an honor when Clutch included Symphony Solutions among the top software developers in Amsterdam for 2019.  Clutch has been reviewing B2B service providers in a variety of industries around the world since 2013, so their recognition and 4.7-star rating was especially meaningful.

    An important supply chain management client, VirtualStock, needed resource augmentation and an Agile environment to help transform the way they did business and expand into a new market.

    Virtualstock CEO Clutch review

    VirtualStock is not the only client for whom Agile Transformation has been crucial to co-creation, flexibility, and increased speed.  Our client BleXr, an affiliate marketing company, needed to increase delivery and revenue and recognized the value of Agile to accomplish this. Symphony Solutions provided training, planning, and coaching for BleXr through their early Agile journey and continues to consult when needed.

    Blexr Ltd. CEO Clutch review

    Along with Clutch, Symphony Solutions is featured on their sister websites, The Manifest and Visual Objects, which provide ratings and a catalog of portfolio items.

    In fact, The Manifest, which serves as a business news platform, ranks Symphony Solutions among the top 50 product designers.

    Importantly, it is our clients’ contributions to our Clutch page which have made a big difference in public profile, and we appreciate their willingness to do so.

  • Symphony Solutions Comes To Boston

    Symphony Solutions Comes To Boston

    Symphony Solutions crosses shores to Boston, Massachusetts for its new U.S. location. The company has recognized the need for a wider geographic reach to service current and potential clients, and the eastern hub of Boston was the best choice.

    Boston is a charming and historic city dating to 1630, founded on the Shawmut Peninsula by Puritan settlers from England.

    Located on the Charles River, Boston is a picturesque town, with miles of Atlantic coastline and one of the most popular cities in the U.S. It is home to some of the most famous universities and medical centers in the world, is a booming IT and science center, and loaded with global cultural attractions.

  • 172nd Grand National: A Remarkable Experience

    172nd Grand National: A Remarkable Experience

    The highly anticipated 172nd Grand National drew to a spectacular end with Tiger Roll becoming the first back-to-back winner in 45 years. This brought back to Aintree the spirit of Red Rum, the only horse to have won the Grand National three times. The Grand National is a huge event for Ladbrokes Coral Group (which is now part of GVC Holdings), a world-class gaming and betting company in the UK with roots back to the mid-1800’s and a client of Dutch IT company, Symphony Solutions.

    The Grand National is a huge event for Ladbrokes Coral Group

    The Event Captures Huge Attention

    Every April over 150,000 attendees head to Aintree Racecourse, which is a three-day event which attracts over 600 million TV viewers from all over the globe. This makes it the most prominent British and European racing event, with a prize fund of £1,000,000. The hype, interest and media coverage make the event popular, even among people who do not normally watch or bet on horse racing at other times of the year.

    Ladbrokes Coral Performance During Grand National

    As the high volume of bets begins to reach peak levels, it is also the time when bookmakers encounter technical issues, thus limiting their ability to fully service their bettors. The Randox Health Steeplechase is considered the apex of scrutiny that all the online top tier racing bookmakers in the UK are exposed to, and especially to our client, Ladbrokes Coral, the biggest high street bookmaker and the fastest growing digital bookmaker in the UK.

    As soon as the 40 horses were lined up and just ready to take on over 4 miles and 30 jumps of an extremely challenging race, OXYGEN, Symphony Solutions in-house developed sports betting front-end platform, serviced successfully all Coral clients via Desktop, Tablet, Mobile, iOS & Android Native applications and once again, successfully managed to handle year-on-year all-time highest volumes of logins, concurrent users, new registration and transactions per minute.

    Ladbrokes Coral performance during Grand National 2019

    Results Speak for Themselves

    Such achievement reflects the high level of technical competency of our +150 development team and their ability to deliver first in class applications, even for industry giants and veterans in the betting and gambling world where our reliability, performance, resilience and rich user experience has enabled us to be entrusted with developing the sportsbook front end platform for such renowned brands as Ladbrokes & Coral, which are the most prestigious sports and racing bookmaker brands in the UK market.

  • Silicon Review Names Symphony Solutions Among the “50 Best Workplaces of 2018’’

    Silicon Review Names Symphony Solutions Among the “50 Best Workplaces of 2018’’

    A decade of tech disruption has earned the Dutch-based IT company, Symphony Solutions, a place on The Silicon Review’s list of the “50 Best Workplaces of the year 2018’’.

    Symphony Solutions feels the significance of this recognition, especially since it comes from one of the leading magazines for business and technology professionals around the world, focusing on innovative enterprise solutions developed by established industry providers.

    It is also significant because Symphony Solutions does not cultivate awards and recognition. It is always focused on creating a positive, inclusive, inspiring and supportive culture in which their people thrive.

    Symphony Solutions Coworking
    Symphony Solutions Coworking Office

    Explaining the reasons for Symphony Solutions award, the magazine says:

    “Symphony Solutions is a fast-growing international IT company which serves its clients in the field of software development, testing and BPO. Following the ’from vendor to partner’ model, it serves customers in areas such as enterprise, retail, betting and gaming industry.’’

    “Today the company has four delivery centers in three different countries: Lviv, Ukraine; Skopje, Macedonia; Krakow and Rzeszow, Poland. Needless to say, it is constantly growing, owing to increased demand from current clients and several significant new clients. For example, one of their biggest clients, The Ladbrokes Coral Group, began 5 years ago with 4 engineers, and one year ago was 100 engineers. Today, it is nearly 300 and expanding.”

    Symphony Solutions Coworking

    But, what does it take to become a company that workers want to be part of? It’s more than good pay and good perks – it’s also about having a clear purpose and leadership that brings out the best in them by focusing on their development and satisfaction and empowering them to take care of the business.

    When asked by The Silicon Review, What is Symphony Solutions biggest asset?, the reply from Founder Theo Schnitfink was:

    “Human capital is the only meaningful asset we have. Our service list is not what makes us distinct. What makes us different is who we are and how we deliver services to our clients. Our culture is a big draw; different from competitors and for the right people.”

    Symphony Solutions does not seek new business. All their clients come from trusted referrals, and it has been that way since day one. Perhaps that is why they have never lost a client.

  • Symphony Solutions Among Insights Success “20 Most Admired Companies to Watch in 2018”

    Symphony Solutions Among Insights Success “20 Most Admired Companies to Watch in 2018”

    Symphony Solutions is proud to be included in the Insight Success Magazine “20 Most Admired Companies to Watch in 2018”.

    This is especially significant since it comes from a publication with 60,000 readers from varied fields such as Technology, Media, Banking and Finance, Healthcare and others. It is also significant because Symphony does not seek awards and recognition. It focuses on its people and the culture in which they thrive, such that they in return can focus on their clients. The Symphony Vision is: “To ignite the motivation and passion in each individual to put more into the work than the work itself.”

    Insight Success Magazine is an archway that caters to entrepreneurs’ quench for technology and business updates. Its selection of companies was described as the ‘’20 avant-garde companies which have adopted new and advanced techniques and are the frontiers of a new era of business.”

    The first criteria to be even considered as one of the 20 companies on the list is “innovation’’. In this race of competition and the urge to be on top of the competition, companies need to have certain characteristic in-built, and one of them is innovation.

    Symphony Solutions has grown in 2018, owing to increased demand from current clients and several significant new clients.  The Ladbrokes Coral client, for example, began 5 years ago with 4 engineers, and one year ago was 100 engineers.  Today, it is nearly 300 and continuing to expand.

    Another difference about Symphony is that they do not pursue new business.  All business comes from trusted referrals.  And because of the nature of the service, these businesses grow.

    Perhaps that is why they have never lost a client.

  • New Partnership and a Delivery Center in The Heart of Krakow

    New Partnership and a Delivery Center in The Heart of Krakow

    Over the years, the advancements in technology have changed the digital gaming, lottery and sports industries countless times. But, the birth of the Internet and online play have made the most significant transformations. Additionally, the major improvements of graphics, use of portable devices, and cloud-based technologies have further changed the way games are envisioned, created and played. Over time, the new opportunities have enabled the online gaming and betting industries to evolve, expand to new markets, and mark continuous growth in profits.

    However, in order to use the potential of these new opportunities, gaming and betting companies need additional technological expertise in the development, deployment, and maintenance of the new gaming platforms. In recent years, it has become a common practice for many gaming and betting companies to collaborate with IT companies that already have the necessary know-how.

    A Vision of Innovation and Excellence

    One big company that has made a significant mark in the digital gaming, lottery and sports industry by adopting the latest trends and continuously bringing innovation and excellence to gaming software is Scientific Games Corporation. The company was founded over 85 years ago and is a global leader in the gaming and lottery industries across the world. Through their three divisions, Scientific Games offers customers a fully integrated selection of technology platforms and robust systems, numerous games and highly professional services and marketing solutions.

    Soon after the acquisition of NYX Gaming Group, Scientific Games unveiled the new division, Scientific Games Digital, which integrates the existing portfolio of SG Interactive B2B products and services with those of the NYX Gaming Group. Their goal is to make SG Digital the most diverse supplier of digital gaming and sports betting technology and content in the industry.

    This undertaking means SG Digital will now be offering a significantly larger portfolio of products and services, which means they will need additional help and support to sustain and grow the business, all the while increasing productivity and improving efficiency.

    The search for a reliable partner who will bring experience and expertise to this venture led SG Digital to us, Symphony Solutions. Due to our complete Agile-mindset, unique approach to software development, and extensive experience with designing and developing software for the gaming and gambling industry, SG Digital realized that Symphony Solutions is the company to entrust their software development processes to and work side by side with our expert teams.

    New Partnership

    After long negotiations and meticulous planning, we are delighted to announce that at the end of November 2017, Symphony Solutions signed an official contract with Scientific Games Digital. As a result of the newly formed partnership, our new delivery center in Krakow, one of the leading IT centers in Europe, was opened.

    This new offshore development center is planned to house 250-300 of the best and brightest talents in Krakow, help SG Digital accelerate growth and drive innovation in product development across the group as it works alongside SG Digital’s other product development centers in Europe, located in London, Athens, and Stockholm.

    “The Krakow opening will be our fourth center in Europe as we accelerate our growth, underpinned by our product-led strategy. The advanced hubs are staffed by leaders in their fields and provide the platform to ensure that SG Digital remains at the forefront of technology in the digital gaming, lottery, and sports industry,”

    Matt Davey, Group Chief Executive, Digital.

    “Opening the new Krakow center underlines our commitment to continuously boost our best-in-class offering. This location will be directly aligned with our other European technology hubs and form a great asset for the SG Digital business unit,”

    Chris Armes, Chief Technology Officer, at SG Digital.

    “Poland has a fantastic reputation when it comes to tech personnel. From experience, we know there is a well-trained, high-energy talent pool of people that have extensive industry and domain expertise.”

    Join Us in Krakow

    This new partnership is a very big step forward for us, since it shows that we have earned the trust, can stand tall and work side-by-side with giants such as Scientific Games Corporation. We are at the very beginning of our new adventure and our intention is to grow and expand our teams in Krakow.

    In that order, we would like to welcome all experienced IT professionals who want to join Symphony Solutions, to go to our website and check out our vacancies.

    We are thrilled to share this wonderful news with you and hope to see your resume arrive in our email inbox. Perhaps you can be the next Team Leader and help create the platform that will revolutionize gaming again!

  • Symphony Solutions – among 50 Best Workplaces of 2017 by CIO Bulletin

    Symphony Solutions – among 50 Best Workplaces of 2017 by CIO Bulletin

    2017 is over, but we are still getting recognition for our work in the previous year. In its latest review, The CIO Bulletin magazine has listed Symphony Solutions among 50 Best Workplaces of 2017.

    The magazine highlighted the strive of Symphony Solutions to step back from the traditional hierarchical corporate norms and strict bureaucracy, which is well reflected in the motto: “COOL to work for, COOL to work with.” The magazine pointed out three main factors which make Symphony Solutions one of the best working places of 2017. Let’s take a closer look at each of them:

    Symphony Culture

    Trust is the foundation at Symphony Solutions, and it didn’t go unnoticed to the CIO Bulletin’s reviewer. Being an Agile-driven company, we incorporate Agile mindset into all aspects of our corporate life. The company trusts Symphonians and knows that they are getting their job done without being constantly supervised. The company puts significant efforts into creating the best working conditions to keep people motivated and proactive. Symphonians have access to the extensive network of perks and benefits, flexible working hours and possibility to work from any part of the office.

    Symphony Solutions Coworking Office
    Symphony Solutions Office Space

    The office itself is worth being mentioned. Its campus resembles a Dutch village Zaanse Schans. Decorated with windmills, tulips, bicycles and other traditional Dutch artifacts, it preserves a spirit of the cozy Dutch countryside.

    Symphony Solutions Coworking Office
    Symphony Solutions Coworking
    Symphony Solutions office

    Freshly brewed coffee and snacks are available at the Old Amsterdam Café which looks just like one of the brownie cafes somewhere in the downtown of Amsterdam.

    Symphony Solutions Old Amsterdam cafe
    Symphony Solutions Old Amsterdam cafe

    It is a quite common saying here among Symphonians that working at Symphony Solutions is almost the Bahamas regarding the level of comfort and freedom.

    Redefined Workplace

    A comfortable office is just one of the multiple other aspects that make Symphony Solutions one of the Best Workplaces of 2017. We strive to redefine not just visual aspects but the whole perception of the working place. At Symphony Solutions we have eliminated complex management structure, so all colleagues share the same open space, and there is no difference between the desk of a manager or a junior level professional.

    Symphony Solutions Office Space

    Our hiring process earned a separate paragraph in the review. It is built with the principle “colleagues choose colleagues,” which means that besides technical interview each candidate should get positive feedbacks from his future colleagues as a cultural fit. We take cultural interview results very seriously as we are looking for people who share our values and can do their best without extra micromanagement and constant control. Such an approach assures a positive climate within the company and harmonious relationships among colleagues.

    Employee Relationship Management

    Establishing long-term relationships is very important at Symphony Solutions. This is why the traditional Human Resources Department has been renamed to Employee Relationship Management (ERM). Their task is to make sure every employee is provided with the best working conditions and opportunities for growth. ERM team is responsible for conducting one-to-one meetings to measure the satisfaction level and together with a Symphonian create a Personal Development Plan after regular Performance Reviews to encompass personal and professional growth goals.

    Symphony Solutions Office Place

    We highly encourage passion for learning and improving your skills. Symphony Academy Training department gives a chance to grow and develop new soft and technical skills. It also encourages our employees to take external courses and lessons from external providers.

    Symphony Solutions Team Events
    Symphony Solutions Events

    All these factors are blended into one company with a unique culture, cozy office, and positive atmosphere and make Symphony Solutions the company which is really cool to work for.

    “When you value your people, treat them with respect and provide them with the best working conditions, you become capable of attracting the right and the best talent in the industry. And when you have the best talent, you can also get the best customers and projects for the company.”

    Theo Schnitfink, FOUNDER of Symphony Solutions
  • “Agile Transformation Company of 2017” Award

    “Agile Transformation Company of 2017” Award

    Symphony Solutions receives Award from “Technology Headlines” Magazine

    Why is this award important? And why is Agile important? In fact, a person or company should not judge progress by awards and recognition, and Agile is not the way for everyone. But if the company is Symphony Solutions, it is the only way. Why, because Symphony Solutions has found that focus on their people, their only real assets, is best achieved in an Agile driven management framework.

    At Symphony Solutions, the Agile imperative goes beyond the Agile development methodology for engineering teams, which enables lean management and quick turn-around, to an agile style across the entire company. This means that all support functions, such as Recruiting, HR, Marketing, Finance, and The Leadership Team, operate in the flat management style, using Scrum Masters and daily stand-ups, to achieve objectives across a 3-month planning cycle.

    What about Clients

    Symphony Solutions has committed significant resources to an internal Agile certification center. The expert coaches give Agile training throughout the year to new employees, engineers in the local communities in which they operate, and clients. When clients come to Symphony Solutions, they are often eager to receive Agile training for their people who work so closely with ours. This creates a stronger affinity on each side and tends to blur the lines between service provider and client, which leads to a stronger end result.

    Symphony Solutions Agile Transformation Company of 2017

    What is Agile Space

    Agile Space – an educational platform for people interested in Agile, Scrum, Kanban and SAFe was founded at Symphony Solutions in 2016. Their mission is to accelerate organizational Agility through coaching, trainings, unconferences, workshops, certified classes and consulting.
    Up till now, more than 40 Agile events were conducted and more than 700 participants took part in the Agile trainings and certifications.
    The platform continues to grow, providing Agile education for Symphony Solutions employees and external participants.

    Symphony Solutions Agile Company of the Year Award from “Technology Headlines”

    Symphony Solutions does not cultivate recognition or awards, because this diverts attention from the primary focus on their people who service the business every day. By carefully tending our people and their needs, the people take care of the business and its growth. However, that “Technology Headlines Magazine” has seen value in our commitment to Agile is extremely gratifying, and we thank them for noticing and responding to those efforts.

    What truly sets Symphony Solutions apart is not the range of services they provide, but their Agile-driven modus operandi. To that accord, every employee respects and works by the Agile principles. Starting from the leadership team, to the latest junior hires, even the Finance and Human Resources (called Employee Relationship Management) teams are Agile.

    “Technology Headlines” wrote of Symphony Solutions
  • Symphony Solutions became a Google Partner

    Symphony Solutions became a Google Partner

    We are proud to announce that the Symphony Solutions marketing team earned the Google Partner badge in search advertising.

    Symphony Solutions became a Google Partner

    Earning the Google Partner badge is only possible for those digital marketing companies and agencies which had proved the quality of their advertising services and demonstrated advanced knowledge in Google AdWords advertising products. We’ve been working hard to earn this badge and become a Google Partner. The path to it includes passing certification in Google AdWords, along gathering and collecting data to prove our knowledge in advanced concepts for creating, managing, measuring, and optimizing ad campaigns.

    Which advantages do we have now?

    Proven quality services: earning Google badge means that we are qualified by Google and our services respond to its requirements and criteria.

    Connection with Google: being a Google Partner means to have access to Google training and support, being on the same line with its trends and updates.

    Up-to-date knowledge: with a Google Partner badge, we also earned access to Google learning materials. Therefore, our clients will get the most updated and innovative solutions to promote their businesses online.

    Having access to all the advantages, including Google learning materials and trends, we’ll be able to deliver even better results to our clients’ businesses. We’ll keep working on improving our knowledge in Google AdWords advertising products, push our performance and build long-lasting relationships with our customers; and this is something we have already been doing. However, we are so happy to be recognized by Google for doing all of this on a daily basis.

  • We are at 20 Most Promising Quality Assurance Solution Providers 2016

    We are at 20 Most Promising Quality Assurance Solution Providers 2016

    We are pleased to announce that Symphony Solutions, was chosen among the 20 Most Promising Quality Assurance Solution Providers 2016 by CIOReview – FREMONT, CA (June 27, 2016).

    We are at 20 Most Promising Quality Assurance Solution Providers 2016

    CIOReview selected Symphony Solutions as one of the 20 Most Promising Quality Assurance Solution Providers of 2016 based on the company’s specialties in Quality Assurance and Testing, IT, BPO and Consultancy Services, Custom Software Development, Product development, Network and System Management, Mobile Development, Maintenance and Support, Web Design, UX Design, Digital Marketing & SEO.

    “The companies selected for our 20 Most Promising Quality Assurance Solution Providers 2016 list are an elite group of companies whose products and solutions are changing their respective industries,” said Jeevan George, Managing Editor of CIOReview. “We are proud to feature Symphony Solutions in this edition for its range of revolutionary solutions that is setting a new benchmark in the quality assurance arena.”

    About CIOReview

    Published from Fremont, California, CIOReview is a print magazine that explores and understands the plethora of ways adopted by firms to execute the smooth functioning of their businesses. A distinguished panel comprising of CEOs, CIOs, IT VPs including CIOReview editorial board finalized the “20 Most Promising Quality Assurance Solution Providers 2016” in the U.S. and shortlisted the best vendors and consultants.

    For more info: http://www.cioreview.com/

  • Symphony Solutions Launched a New Office in Macedonia

    Symphony Solutions Launched a New Office in Macedonia

    We are happy to announce a significant day in the history of Symphony Solutions! We have expanded! Symphony Solutions has officially launched a new office in Skopje, the capital of Macedonia!

    Symphony Solutions Launched a New Office in Macedonia

    Theo Schnitfink, the Founder of our IT Company, has been looking for new opportunities for business development in many countries in Europe. However, when he has found out about a big number of IT professionals and highly qualified students in Macedonia, it didn’t take him long to make a decision. As a result, today Theo is proud to run one more Symphony Solutions office.

    Symphony Solutions New Office in Macedonia
    Symphony Solutions New Office in Macedonia Opening

    Emil Dimitriev, the Prime Minister of Macedonia and Bill Pavleski, Minister for Foreign Investments were present at the opening ceremony and emphasized on the importance of the event for the country. Therefore, many young people will be able to find their dream jobs that may reduce the problem of unemployment. At the moment, there are about 30 employees in the Macedonian office, but their number is expected to reach 200 until the end of the current year.

    Symphony Solutions Launched a New Office in Macedonia

    The company takes its origin from the Netherlands which will make it possible for the employees to feel the Dutch spirit in each corner and working place of the office. It is going to be designed in the style of Amsterdam Grand Cafe famous worldwide.

    We are happy to congratulate our new colleagues in Skopje.
    May the passion be with you!

    Symphony Solutions New Office in Macedonia
  • We are at 20 Most Promising Java Development Solution Providers

    We are at 20 Most Promising Java Development Solution Providers

    We are extremely proud and happy to announce that Symphony Solutions has been recognized by CIOReview as one of the 20 Most Promising Java Development Solution Providers 2016!

    Symphony Solutions are among 20 Most Promising Quality Assurance Solution Providers 2016

    Fremont, CA. February 15, 2016 – Symphony Solutions has been named one of “20 Most Promising Java Development Solution Providers” list of CIOReview. The list is compiled by a panel of experts and members of the CIOReview editorial board after evaluation across more than a dozen quantitative and qualitative elements, including the company’s experience, industry recognition, technical certifications, market presence and positive client reviews.

    Symphony Solutions excels in IT, BPO, and Consultancy Services with the best of the services the industry can provide. It also develops Custom software based on JAVA platforms which are tailored to meet the demands of the ever-evolving businesses. Agile Transformation, Quality Assurance and TestingNetwork and System managementMobile development (Android, iOS, Blackberry, Windows & J2ME), Maintenance and support, Web Design, UX Design are some of the other solutions in which Symphony Solutions strives to excel in and it takes pride in facilitating businesses with them.

    “Symphony Solutions continued to break new ground within the past year, benefiting its customers,” noted Jeevan George, Managing Editor of CIOReview. “CIOReview is happy to showcase Symphony Solutions this year due to its continuing excellence in delivering top-notch technology-driven solutions.”

    Symphony Solutions services review by CIOReview

    About CIOReview

    CIOReview is an IT print magazine published from Fremont, California, which constantly endeavors to identify “The Best” in a variety of areas important to tech business. Through nominations and consultations with industry leaders, its editors choose the best in different domains. The Java Development Special Edition is an annual listing of 20 Most Promising Java Development Solution Providers in the U.S. For more information, visit: http://cioreview.com/

  • Symphony Solutions Opened a New Office in Rzeszow

    Symphony Solutions Opened a New Office in Rzeszow

    To mark our further significant growth we are now expanding to Poland.

    Symphony Solutions Opened a New Office in Rzeszow

    We are proud to announce the opening of a new Symphony Solutions office in Rzeszow!
    In addition to this, we are taking part in the Career Fair in Rzeszow on May, 23rd.

    New Office in Rzeszow
    Symphony Solutions New Office in Rzeszow
    Symphony Solutions Opened a New Office in Rzeszow
    Symphony Solutions New Office in Rzeszow Opening
    Symphony Solutions Opened a New Office in Rzeszow
    Symphony Solutions Opened a New Office in Rzeszow
    Symphony Solutions New Office in Rzeszow Opening
    Symphony Solutions New Rzeszow Office Opening